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Customer Service Hospitality – Reservations
destinationknot · New York
About The Role
About the Role
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
Key Responsibilities
- Assist clients in selecting and booking hotels
- Share accurate details on amenities, pricing, and availability
- Manage and update reservation details
- Communicate promptly and professionally via phone, email, or messaging
Qualifications
- Strong communication and customer service skills
- Professional, detail-oriented, and self-motivated
- Basic computer skills and reliable internet connection
- Hospitality or customer service experience is a plus
What We Offer
- Flexible remote schedule
- Full training and booking system access
- Supportive team environment
- Income-earning possibilities based on performance
- Travel discounts and perks
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