Pharmacy Manager - Missouri City, TX, Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriersthat prevent people from taking their medications, we can help customers conveniently get themedications they need, when they need them and take them as prescribed. We have providedcustomers with the ability to find transparent and simple pricing, receive 24/7 customer servicesupport, and have their meds delivered to their doorsteps while creating programs and productsthat embody our mission and position ourselves in becoming the world’s safest and fastestonline pharmacy.We are looking for a Pharmacy Manager to join us on our journey to make it drastically easierfor customers to find, choose, afford, and engage with the services, products, and professionalsthey need to get and stay healthy!At Amazon Pharmacy, the Pharmacy Manager is a licensed Pharmacist who is responsible for theoperation oversight and compliance of a small format pharmacy site, including; safety, quality,customer experience, budgetary, people development and operations objectives. The PharmacyManager will lead a small team of technicians and pharmacists, coaching and mentoring theteam to ensure performance objectives are met, building positive employee relations andbuilding leadership bench strength within the organization. This role will require hands-oninvolvement in the operation, handling tasks ranging from dispensing medications to managingthe entire process of prescription fulfillment, ensuring completion from initiation to the finalstage. This includes, filling, verifying and packing orders for shipment, in addition to pharmacistverifications. The Pharmacy Manager will have a strong commitment to patient safety and withhigh standards of service to deliver on being the earth’s most customer-centric pharmacy.#everydaybetterKey job responsibilities• Responsible for the overall safety, quality, performance and customer experience of theoperations.• Manage daily operations within the site, including meeting customer promise times forsame day deliveries, in partnership with co-located facilities and transportation.• Evaluate physician medication orders for appropriateness of drug, dosage, potentialinteractions, and route of administration. Make recommendations for therapy changes tothe prescriber as appropriate.• Will set and clarify requirements and expectations for employees. Measuresperformance, provides feedback, and holds the team to a high bar.• Educate pharmacy staff on policies, reporting guidelines, and expectations as they relateto best quality practices• Drives creation of quality initiatives, process change initiatives and other Lean initiativesto enable their site to meet and exceed the operating plan.• Managing workflow, escalations and effectively delegating across your leadership teamin partnership with the Sr Pharmacy Operations Manager.• Stay informed and adhere to local, state, and federal laws related to pharmacy practices,including changes or developments and their impact on Amazon Pharmacy and itscustomers• Align policies and initiatives with requirements and demands of accrediting/licensingbodies (BOP, NABP, URAC, DEA, FDA, USP)• Responsible for the site’s growth and partnering with capacity planning and facilities forall growth workforce management needs• Develops talent - Create, lead, engage with and direct a workforce to drive enhancedperformance through our people agenda. This will include all levels of the business -safety of our people, employee engagement, performance leadership, training anddevelopment, as well as talent & succession planning.• Implements change and/or develop new processes as required to provide ability tobetter service customers, reduce cost to serve and improve contribution.• Maintain the customer’s profile through leveraging our PharmacyOS/Pharmacy Litedatabase to include appropriate current and past medical history, appropriate clinicaland laboratory data, and concurrent medication (including over the counter and homeremedies).• This role acts as the site Pharmacist In Charge (PIC).• Other duties as assigned.