Program Coordinator (Toronto) - Parental Leave Contract

• Customer Focus
• Communication
• Physical Stamina, Mental Alertness
• Ability to Cope with Stress
• Problem Solving
• Accountability and Dependability
• Ethics and Integrity

DUTIES AND RESPONSIBILITIES

• Assists in the logistical scheduling of field staff (apprx. 200 pt workers): receiving, tracking, and filling leave requests, including last minute/same day time off requests, longer term leave and vacated positions.
• Assists the Operations Manager with logistical aspects of programs, such as meetings, seminars, workshops, special projects, and events.
• Triages and responds to telephone, email, and in person inquiries from field staff.
• Coordinates engagement and satisfaction for both employees and the public.
• Assists with site visits as necessary.
• Tracks, prepares, and submits reports regarding vacancies, time and attendance.
• Works closely with the Operations Manager to fill vacancies by reviewing and evaluating applicant qualifications and eligibility.
• Coordinates and participates in the hiring process for all field staff.
• Coordinates zoning and reporting for Field Supervisors.
• Supports the onboarding of field staff and assists with training.
• Assists with equipment inventory and maintenance.
• Supports retention and recruitment activities as needed.
• Provides administrative program support.
• Promptly reports any potentially dangerous situations to the Operations Manager.
• Provides guidance relative to compliance with policies and safety regulations and practices of the OSC.
• Other duties as required.