前厅部经理 Front Office Manager

1.Assists the Front Office Manager in all aspects of their duties. 协助前厅经理在各方面的职责。 2.Assist Front Office Manager in execution of the management of staff. 协助前厅经理对员工的执行管理。 3. Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition. 监督前厅人员确保客人受到即时的, 热情的和个性化的服务。 4.Monitor Front Office and particularly Guest Relations personnel, to ensure Marriot Rewards members, known repeat guests and other VIPs receive special attention and recognition. 监督前厅和特殊客户的关系, 确保员工辨别万豪会员和回头客以及其他VIP客户, 为其提供个性化的服务。