About The Role

JOB TITLE

Technical Content Writer

PURPOSE / JOB BRIEF

SSI is a global digital solutions partner delivering AI, software development, cloud, data & analytics, and Industry 4.0 solutions. We're looking for a Technical Content Writer to own case studies, use cases, and website content, while also shaping the creative side of our brand voice — newsletters, video concepts, and social content. This role sits at the intersection of business storytelling and creative writing: one week you're translating a delivery team's technical work into a client outcome story, the next you're writing a video hook or a newsletter that makes AI and enterprise tech sound human.

KEY RESPONSIBILITIES

Write and maintain case studies and use cases that translate technical delivery work into clear business-outcome stories, across industries (fintech, healthcare, retail, manufacturing, supply chain)

Own website content: service pages, industry pages, and solution content, keeping messaging accurate and consistent with SSI's positioning

Write and concept creative content formats; newsletters, video scripts and concepts, campaign ideas that extend SSI's story beyond case studies and web copy

Support social media content (primarily LinkedIn), aligning tone and messaging with brand voice

Maintain a consistent brand tone across all content; technical, creative, and social; working from established style guidelines

Apply content strategy and SEO principles to improve discoverability and structure of published content

Optimize existing content based on performance and search data

Collaborate with SMEs, delivery teams, and design to gather input and turn technical work into audience-ready content, in whatever format best fits the story

Follow structured editorial workflows, including tracked-changes review and fact-checking against verified sources

QUALIFICATIONS, SKILLS, AND EXPERIENCE

2–4 years of proven experience in content, technical, or creative writing; B2B tech, agency, media, or IT services backgrounds all welcome
Strong writing and editing skills, with range across formats: long-form (case studies, web copy) and short-form (social, newsletter, video concepts)
Able to simplify complex technical delivery work for business audiences without losing the substance
Working knowledge of content strategy, SEO, and content optimization
Experience writing case studies, use cases, or similar outcome-driven content
Comfortable managing multiple projects and review cycles
Strong cross-functional communication skills

NICE TO HAVE

Experience writing for multiple industries (not tied to one tech stack)
Video script or concept writing experience (reels, explainers, brand films)
Newsletter writing experience
Familiarity with website CMS content entry
Exposure to social media content calendars and LinkedIn content
Agency or content studio background

A Culture of Belonging

: At our core, we value diversity and inclusion. As an equal opportunity employer, we are dedicated to creating a workplace where every voice is heard, every person is respected, and everyone has the opportunity to succeed.