Program Implementation Manager

Description
We are seeking an experienced
Program Implementation Manager
to drive end-to-end delivery across complex, multi-workstream projects involving internal teams and third-party delivery organizations.
The right candidate is
a hands-on program management professiona
l
who brings
rigor, structure and pace to delivery.
You are confident in
navigating complexity
across multiple concurrent workstreams
and comfortable taking ownership in a senior role.
You will have
end-to-end accountability for program delivery, financial performance and outcomes
, ensuring priorities stay aligned, and delivery remains on track.
Briefing

Key Responsibilities

Program Delivery
Own and drive the full implementation lifecycle from planning through to go-live and
pathway
into business as usual
Build and
maintain
detailed
program
plan, milestone
schedule
and critical path
analysis
across all
workstreams
Co
-
ordinate delivery across
all Ohpen and 3
rd
party teams
and
workstreams
, actively managing interdependencies and resolving blockers
.
Manage external dependencies across other
program
s
and
organizational
change activity ensuring these are visible and tracked at
program
level
Own and
operate
a
formal change control
pro
cess, ensuring scope changes are assessed,
ap
pro
ved
and reflected in plans and budgets
Ensure
program
objectives
remain aligned to business goals as the
program
evolves, flagging and managing drift proactively
Risk & Assurance
Own the
program
risk framework, including risk appetite, mitigation
strategies
and escalation thresholds
Maintain a live RAID log, ensuring risks and issues are actively managed, mitigated and escalated ap
pro
priately
Own program quality gates and milestone reviews, ensuring delivery meets agreed standards and assurance requirements throughout the lifecycle
Resource & Financial Management
Own the
program
budget, tracking
spends
against forecast and reporting on financial position regularly
Ensure the right skills and capacity are in place across
workstreams
, managing resource conflicts and working with third parties to address gaps
Maintain
program
business case integrity and support benefits
realisation
planning and tracking
Reporting & Governance
Track and report
program
progress accurately and consistently across all
workstreams
Prepare regular updates for the Delivery Director and Ohpen Executive team
,
bringing clear
program
status,
risks
and recommendations
Ensure reporting is
timely
,
accurate
and
ap
pro
priate for
each audience
Stakeholder & Third-Party Management
Act as the primary point of contact for senior internal and external stakeholders, including sponsors and business leads
Lead and co
-
ordinate third-party delivery
organizations
, holding vendors accountable to plans, quality
standards
and agreed deliverables
Manage escalations and
facilitate
resolution across
organizational
boundaries
About You
Essential Requirements
You have
proven experience delivering major transformation or implementation
programs
, ideally within
the
Dutch Financial Services industry
.
You are experienced in
planning and coordinating complex, multi-workstream
pro
jects
, involving multiple teams and stakeholders.
You bring
strong
program
management experience
and are comfortable taking ownership of delivery from planning through execution.
You have experience
managing
program
budgets
,
including tracking and reporting on financial performance.
You are confident in
resource planning across complex, multi-party delivery environments
, balancing
priorities,
and dependencies.
You have experience
owning change control
pro
cesses
and ensuring delivery
remains
aligned with the agreed business case.
You have a strong
track record
of
managing third-party delivery partners
,
setting clear
expectations,
and holding them accountable for delivery.
You are comfortable
preparing and presenting
program
updates to senior stakeholders and steering committees
.
You are
fluent in both
Dutch and English
(essential).
Desirable Requirements
You have experience with
technology implementations within Dutch Financial Services
.
You are comfortable working across
both
agile and waterfall delivery environments
.
You have experience working on
multi-vendor or systems integration programs
.
You have experience
supporting or owning
benefits of
realization
framework
s
and tracking whether programs deliver their intended outcomes.
Why us?
What We Offer
A senior leadership role with end-to-end ownership of a strategic transformation program
The opportunity to work with leading financial institutions on a complex, high-impact implementation
A collaborative environment where you'll partner with experienced delivery, technology, and business teams
Competitive compensation and benefits
The opportunity to make a lasting impact by delivering a program that will shape future business operations