Pre-Litigation Team Manager

About the Role The Pre-Litigation Team Manager oversees the day-to-day operations of our pre-litigation case teams — case managers and case manager assistants — ensuring cases move efficiently through treatment, demand preparation, and settlement. This is a hands-on leadership role for someone who understands both the people side of management and the operational rigor required to run a high-volume pre-litigation caseload. What You'll Do • Manage and develop a team of case managers and case manager assistants handling pre-litigation personal injury cases from intake through settlement • Monitor caseloads, case aging, and file quality to identify bottlenecks and keep cases moving toward timely • Set clear performance expectations and conduct regular one-on-ones, coaching, and formal performance reviews • Own and enforce standard operating procedures for treatment monitoring, demand packages, lien resolution, and settlement handoff • Track team KPIs and report on team performance to firm leadership • Use Filevine to audit case files, monitor task completion, and ensure documentation is accurate and audit-ready • Handle escalations — client concerns, medical provider issues, and internal roadblocks — quickly and professionally • Support hiring, onboarding, and training for new pre-litigation staff • Help identify and roll out process improvements as the team and caseload grow What We're Looking For • 3+ years of experience in personal injury case management, with at least 1–2 years in a supervisory or team lead role • Strong working knowledge of the pre-litigation lifecycle: treatment, demand, negotiation, and disbursement • Experience with Filevine or comparable case management software strongly preferred • Proven ability to manage, coach, and hold a team accountable to performance standards • Excellent organizational skills and comfort managing a high-volume, deadline-driven caseload • Clear, direct communication style — with clients, attorneys, and your team • Bachelor's degree preferred; equivalent experience in personal injury case management will be considered in lieu of a degree Why Anderson Injury Lawyers • Competitive base salary, commensurate with experience • Opportunity to build and shape a growing team at a firm that's investing heavily in its people and operations • Collaborative leadership team that values clear communication and operational excellence • Full benefits package

About Anderson Injury Lawyers Anderson Injury Lawyers is a fast-growing personal injury firm serving clients across Texas. We're committed to getting our clients the outcomes they deserve while building a workplace where our team can do their best work. We’re looking for a Pre-Litigation Team Manager to lead the team that moves cases from intake through settlement.