Wholesale Parts Associate (Sioux Falls, SD)

DescriptionWholesale Parts Associate

Location: Sioux Falls, SD
Department: Parts
Reports To: Parts Manager

Position Summary

The Wholesale Parts Associate is responsible for supporting the dealership’s wholesale parts operations by providing accurate, timely, and professional parts sales and service to body shops, repair facilities, and other wholesale customers. This role focuses on order fulfillment, inventory accuracy, customer communication, and collaboration with internal service and parts teams to ensure high customer satisfaction and operational efficiency.

Key Responsibilities

Wholesale Sales & Customer Support

Receive, process, and fulfill wholesale parts orders via phone, email, and in‑person and online requests
Identify correct parts using electronic catalogs and dealership systems
Provide accurate pricing, availability, and estimated delivery times
Build and maintain strong relationships with wholesale customers
Resolve order discrepancies, returns, and warranty claims professionally

Inventory & Operations

Pull, stage, and prepare parts for delivery or pickup
Maintain accurate inventory records and assist with cycle counts
Receive and stock incoming parts shipments
Ensure parts are labeled, stored, and organized correctly
Assist with inventory audits and loss prevention efforts

Follow dealership policies and procedures
Maintain a clean, safe, and organized work area
Comply with all safety standards and inventory controls

QualificationsRequired

High school diploma or equivalent
Automotive parts knowledge or dealership experience preferred
Strong attention to detail and accuracy
Ability to multitask in a fast‑paced environment
Basic computer skills and familiarity with dealership systems (CDK or similar preferred)
Valid driver’s license and acceptable driving record

Preferred

Prior wholesale parts or counter experience
Familiarity with body shop or service department operations
Strong customer service and communication skills

Physical Requirements

Ability to stand, walk, and lift up to 50 lbs regularly
Frequent bending, reaching, and handling of parts
Ability to work indoors and in warehouse environments

Work Schedule

Full‑time, Monday–Friday
Occasional early mornings or extended hours based on department needs