SPO & Campus Store Student Worker

DescriptionPosition Title SPO & Campus Store Student Worker

Department Auxiliary Services

Reports To SPO & Campus Store Manager

FLSA Classification (Non-Exempt)

Hours per week 8-15 hours per week

Position Summary

To serve as the main point of contact at the Student Post Office and Campus Store. Student workers are responsible for assisting students, staff, and faculty with packages, mail delivery, and package processing. They support customers with their shopping needs, help with stocking/inventory, and process payments at the point-of-sale counter.

Essential Functions

SPO Responsibilities

Receiving and sorting, bundling, and delivering campus mail and packages by department
Receiving and sorting outgoing U.S. mail, metering, and processing mail for delivery to U.S. Postal Service; Ensuring said mail adheres to proper size, weight, packaging, postage, and other postal requirements
Operating mail metering machines
Locating proper addresses and making corrections for misdirected mail
Forwarding student mail

Campus Store Responsibilities

Replenishing Campus Store and Satellite Store Inventory
Organizing and presenting walk-in access to the Campus Store by restocking and arranging merchandise in visually appealing ways

Picking and processing online orders for the store including packaging shipping labels
Running POS system and staffing front counter
Assisting customers with their needs in a kind and compassionate manner
Counting, sorting, and labeling new products
Replenishing snacks and drinks at the Seminary Snacks station and the Asbury Inn.

Financial Responsibility/Authority

Requires the use of a cash register and making change for customers
Counting a cash register at shift end to reconcile cash drawer with register

Education/Certification/Training/Experience

Previous post office/retail experience is not a requirement, will train on post office knowledge
Ability to walk and lift packages for up to an hour at a time
The ability to lift up to 50lbs and be on feet for long periods is required
Must be proficient with numbers and counting cash
Must be prompt and on-time
Must have a servant's heart and a willingness to put customers' needs first
Ability to write coherent and professional emails
Must be professional in appearance and speech