Field Service Technician - STL

DescriptionField Service Technician

Location: Maryland Heights, MO
Compensation: $31.25 per hour ($65,000 annualized) plus 10% annual incentive opportunity. This is a non-exempt position and pay is subject to overtime based on hours worked.

About the Role

We are looking for a Field Service Technician to support customers through equipment start-ups, preventive maintenance, troubleshooting, and repair work. You will also support customers virtually and help ensure issues are resolved quickly and effectively.

This role is a strong fit for someone who enjoys solving problems, working independently, and building trust with customers. You will work closely with customers and the Customer Support Manager to complete field service work safely, accurately, and on time while delivering a strong service experience.

What You’ll Do

Field Service

Perform preventive maintenance on equipment
Diagnose issues and complete repairs including root cause analysis
Complete equipment start-ups and commissioning work
Perform warranty and standard repair work

Customer Support

Communicate repair needs clearly with customers and the Customer Support Manager
Provide troubleshooting support onsite, by phone, and by email
Maintain a clean and organized job site

Documentation and Systems

Complete required service documentation in a timely way using a laptop, phone, or tablet
Log service activities in Salesforce
Track time and expenses daily
Maintain accurate parts inventory and track parts usage

Team and Development

Participate in training to build skills and product knowledge
Support customer training both virtually and in person
Participate in an on-call rotation every 4 to 6 weeks

Travel

Travel is required about 75 to 80 percent of the time
Travel is typically scheduled during the week
International travel may be required based on business needs

Work Environment

Schedule is Monday to Friday with infrequent weekend work.

Work includes time in the field, regular driving, and time in the office supporting customers virtually when not traveling.

This role requires use of a laptop for documentation and the ability to travel with tools and equipment.
QualificationsWhat We’re Looking For

Required Qualifications

High school diploma or equivalent required
Strong organization and attention to detail
Ability to work independently with limited supervision
Strong customer service and communication skills
Mechanical and electrical aptitude
Ability to read and troubleshoot using mechanical drawings and wiring schematics
Knowledge of A and D electrical systems and diagnostic tools
Ability to track work, parts, and time accurately
Valid driver’s license and clean driving record

Preferred

Technical training or military experience

Physical Requirements

Ability to lift up to 50 pounds as needed
Ability to travel with tools and luggage over 50 pounds

Why Join Us

Work in a hands-on role that makes a direct impact for customers
Join a team that values service, problem solving, and reliability
Build your skills through training and field experience

Equal Opportunity Employer

Engineered Corrosion Solutions is an equal opportunity employer. We welcome applicants from all backgrounds and provide reasonable accommodations throughout the hiring process.