Associate Partner- Digital Transformation & Supply Chain - CRL

Role Summary

• We are seeking a seasoned Digital Transformation & Supply Chain Leader with 15+ years of
• experience to drive enterprise-wide product strategy, digital innovation, and omni-channel
• supply chain transformation. This role will own the end-to-end lifecycle of product, solutions,
• and delivery while partnering with executive stakeholders to deliver measurable business
• outcomes including revenue growth, cost optimization, and enhanced customer experience.

Key Responsibilities

1. Product Strategy & Innovation

• Define and execute product vision and roadmap aligned with business goals and

market opportunities

• Drive innovation across supply chain SaaS platforms (OMS, WMS, TMS, Inventory

Optimization, POS)

• Launch new digital products and capabilities to improve revenue, customer

engagement, and time-to-market

• Establish industry blueprints and frameworks to standardize product offerings

1. Digital Transformation Leadership

• Lead large-scale end-to-end digital transformation programs across omni-channel

ecosystems

• Design and implement order-to-cash, store fulfillment, and customer engagement

transformations

• Develop and execute supply chain transformation roadmaps for global clients
• Optimize inventory, fulfillment cost, and operational efficiency using digital solutions

1. Solutions Engineering & Systems Integration

• Oversee solution architecture for enterprise implementations across supply chain

platforms

• Lead cross-functional teams for system design, integration, and deployment
• Drive automation of solutioning processes (RFPs, pre-sales, implementation)
• Ensure seamless integration across ERP, e-commerce, payments, and supply chain

systems

1. Business Development & Pre-Sales

• Partner with sales teams to define transformation vision and convert opportunities into

large-scale programs

• Engage C-level stakeholders to shape strategic initiatives and secure buy-in
• Build and grow pipelines within existing and new client accounts
• Lead proposal development, solution presentations, and technical advisory

1. Delivery & Program Management

Requirements

• Manage complex, multi-million-dollar programs from concept through execution
• Ensure delivery excellence across timelines, budget, and quality
• Lead global, cross-functional teams including consultants, vendors, and product teams
• Implement Agile methodologies and governance frameworks

1. Customer Experience & Business Outcomes

• Enhance customer journeys through digital and omni-channel capabilities
• Improve KPIs such as:

• o Customer satisfaction and engagement
• o Order fulfillment speed and accuracy
• o Inventory turnover and cost efficiency

• Enable real-time visibility and decision support through analytics and reporting

1. Leadership & Talent Development

• Build and mentor high-performing teams across product, consulting, and delivery

functions

• Foster a culture of innovation, collaboration, and continuous improvement
• Develop capability models, accelerators, and training programs
• Guide teams on technical, functional, and strategic priorities

Required Qualifications

• 15–20+ years of experience in digital supply chain, product management, or consulting
• Proven leadership in large-scale transformation programs ($5M+)
• Strong domain expertise in:

1. Order Management Systems (OMS)
2. Warehouse Management Systems (WMS)
3. Inventory Optimization & Fulfillment
4. Omni-channel retail and eCommerce

• Experience across industries such as retail, eCommerce, technology, or logistics
• Demonstrated success in pre-sales, business development, and stakeholder

management

Preferred Qualifications

• MBA or advanced degree in Business, Engineering, or Technology
• Experience with global consulting firms or SaaS product organizations
• Exposure to tools such as SAP, Manhattan Associates, o9, or similar platforms
• Experience leading global teams across multiple geographies

Key Competencies

• Strategic thinking and business acumen
• Strong leadership and stakeholder management (C-level engagement)
• Expertise in supply chain transformation and digital ecosystems
• Problem-solving and solution design
• Communication and executive presentation skills

• We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you
• will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative
• work environment and enriching training opportunities