IT/Desktop Support Tech II

Your Role: - Maintains, analyzes, installs and resolves second level desktop computer and computing appliance issues for organization’s end-users, including (but not limited to) answering questions, providing advice, troubleshooting hardware and software problems using diagnostic tools and/or troubleshooting procedures. - Contributes to the completion of specific programs and projects (ie. Assist in the design and configuration of a distributed computer system environment with appropriate hardware, operating system...