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Quality Manager

didiglobal · Sao Paulo, SP, BR

Quality AssuranceExternal listingfull-time8 days ago

About The Role

The Quality team is the ultimate objective truth-teller of our restaurant onboarding ecosystem. While the Operations team is driven by speed and volume, the Quality team is strictly dedicated to accuracy and perfection. This team safeguards the standard of our platform by auditing the work of both our internal execution team and our external BPO partners. As the Quality Manager, you will lead department to catch systemic defects, prevent fatal errors, and provide the data-driven insights needed to fix gaps. You are the responsible to ensure that every restaurant's information meets our strict guidelines before going live.

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