Service Customer Care Rep

Job Posting External Job Duties Process incoming calls from both Crown customers and Service Technicians Dispatch technicians Enter technician payroll hours Process parts and service billing Create daily work orders Maintain records and files Assist other departments as needed Minimum Qualifications Less than 2 years related experience High school diploma or equivalent Preferred Qualifications Excellent phone skills Good communication, organizational, math and computer skills Experience with Microsoft Office Leadership skills, technical experience and knowledge a plus Ability to multitask