Admin/Operations Assistant - Operations, MASB @ Ipoh

Job Description POSITION GENERAL SUMMARY Assist in the monitoring of the operations territories and ensure compliance with all related documents and coordinate with all units to ensure operations of the airport run smoothly. ESSENTIAL POSITION FUNCTIONS Ensure that the airside operations is complying to Regulations; sarps; Procedures and Directives from the Regulator. Assume administrative and operational control in absence of the Head Of Operation & Airport Manager. To prepare reporting all complaints and submit necessary reports as required by HQ. To assist that the contract management of cleaning services; grass cutting and landscaping are monitored and supervised accordingly. Ensure the competency of all personnel of Operations Unit. Promulgate information on aerodrome operational status such as temporary withdrawal of facilities; runway closure; work in progress; accident and incident and etc. To assist Head Of Operation as technical operations advisor to the management in the formulation of policies; plans and procedures. Attend meetings with government departments; airlines; aircraft operators; airport agencies and airport tenants to provide information on airport operations To ensure that the services provided by third parties meet the standards set As Secretary of Aerodrome Manual and meetings at airport i.e. Facilitation; passengers handling and coordination and Airside Safety Committee Meeting. Assisting Head of Operation & Airport Manager during emergency situation Assisting Head of Operation & Airport Manager in implementation of certification process i.e SMS; Aerodrome and QMS To facilitate and coordinate the VIP/ VVIP/ CIP movement management To prepare reporting management including monitoring of Operations Information System (OIS) and FLIRT. To carry out directives given by Head Of Operation & Airport Manager Assisting with the Toll Gate Review prior to submission for approval at the APC and Regional Procurement Committee levels. Monitoring and aligning procedures within the SAP System related to the procurement process. Serving as a centralized point of contact for all procurement-related processes. Acting as the liaison for procurement issues and processes between MASB IPH and the HQ team. Assisting with the Toll Gate Review prior to submission for approval at the APC and Regional Procurement Committee levels Monitoring and aligning procedures within the SAP System related to the procurement process. Serving as a centralized point of contact for all procurement-related processes. Acting as the liaison for procurement issues and processes between MASB IPH and the HQ team. Key Challenges Complying to CAAM and ICAO requirements (SARP) Fulfilling airlines’ requirement and demand. Political factor/influences Liaising with Gov’t agencies, stakeholders, pax and airport users. Insufficient budget to maintain facilities More facilities and equipment compared to Category D Airports. More pax & aircraft movements compared to Category D Airports Skills Knowledge in maintenance and operation of airports facilities Possess updated knowledge in the latest technology in airport facilities, world class maintenance management and project management Knowledgeable of contract management i.e. Construction, legal and value engineering Knowledgeable in local and international airside regulations and requirements General knowledge of procurement process and procedures. Relevant Industries Minimum 1 year working experience Education SPM with Credit in Bahasa Malaysia and Pass in English and Mathematics Additional Information Open for Malaysian citizens only. Please be reminded that only online applications will be entertained. Applications should reach us no later than 28 August 2026 Only shortlisted candidates will be notified.