Data Centre Technician

As a Data Centre Technician, you will support the Hyperscale Facility Management team in the day-to-day operation of the data centre, delivering high-quality electrical and mechanical maintenance while maintaining a strong focus on safety, uptime, and customer service. 

Working within a 24/7 operational environment, you will play a key role in ensuring all critical infrastructure systems are maintained to the highest standards and perform reliably. 

What you will do: 

• Assess and manage risks across OH&S, security, and critical facility systems, ensuring operations remain within the approved NEXTDC risk profile 
• Apply the NEXTDC Risk Management Framework to identify, analyse, and mitigate risks, feeding insights back to Engineering to improve design and operations 
• Ensure best-practice installation of customer infrastructure, including power monitoring, rack security, and environmental controls 
• Monitor and diagnose system performance via BMS and related platforms, performing fault finding to minimise MTTR 
• Support continuous improvement of data hall monitoring (temperature, humidity, alarms, power) alongside Facility Management 
• Follow all established frameworks, policies, and procedures for safe and compliant facility operations 
• Promote and support training to ensure compliance with relevant OH&S legislation and operational standards 
• Maintain strong working knowledge of critical systems to act as a technical point of reference 
• Assist with customer equipment handling, deliveries, and assembly as required 
• Produce operational reports with recommendations to improve performance and reliability 
• Participate in team activities and ongoing professional development 
• Engage in regular development discussions aligned with company competency frameworks 
• Participate in a rotating on-call roster to support 24/7 operations 
• Support additional tasks as directed by the Facility or Services Manager 

What will you need: 

• Strong customer service and interpersonal skills, with the ability to manage stakeholder expectations 
• Clear written and verbal communication, with the ability to explain technical concepts effectively 
• Strong planning, organisational, and problem-solving skills 
• Solid understanding of data centre operations, including rack management, IT installations, cooling, and power systems 
• Willingness to build expertise in high-density power and advanced cooling technologies 
• Proficient in Microsoft Office, with exposure to BMS and other service platforms desirable 
• Relevant electrical, mechanical or related trade qualifications (desirable). 
• Working knowledge of ITIL principles 
• 3–5 years’ experience in a similar role within a data centre or colocation environment (supporting ~2.5MW+ critical IT load in a Tier III or equivalent facility) 
• Australian Citizenship required to obtain and maintain the necessary security clearance for the role 
• Recognised trade qualifications and hands-on experience in Electrical or another relevant trade. Applicants with transferable skills from related trades are encouraged to apply. 
• Proven ability to mentor and support the development of junior team members 
• Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy  
• Join an inclusive, diverse and values-driven working culture  
• Great opportunities to progress within our company (grow as we grow)  

• Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.
• Make NEXTDC your next move.