Logistics Specialist

We’re on a mission to make the most in-demand products and services more affordable and accessible for all Australians and our Logistics team is key to making that happen.

We’re looking for a Logistics Specialist to join our high-performing team and help streamline operations across our supply chain. Reporting to the Head of Logistics, you’ll drive process improvements, manage 3PL relationships, and support internal efficiency — all while helping to upskill the team and keep things moving smoothly behind the scenes.

This role is perfect for someone who thrives in fast-paced environments, loves solving problems, and is passionate about operational excellence. If you’re ready to take ownership, make an impact, and grow with a business that never sits still — apply now and help shape the future of logistics at Kogan.com.

In this role you'll be responsible for

• Working closely with third-party logistics providers to identify and implement process improvements, while ensuring operational agreements are upheld
• Training and upskilling Logistics Coordinators on logistics tools and systems, and developing clear, easy-to-follow process documentation
• Reconciling freight and warehousing invoices, and creating effective invoice checking processes across both international and domestic carriers
• Managing the logistics inbox and ensuring all incoming queries are responded to promptly and accurately
• Performing and overseeing key logistics administrative tasks to keep operations running smoothly
• Leading regular meetings with both internal and external stakeholders to resolve logistics issues and drive operational alignment
• Implementing agreed process improvements across internal departments to boost efficiency and performance
• Supporting the Logistics Management Team with the rollout and execution of new projects and strategic initiatives
• Providing input into freight and warehousing cost analysis, and assisting in tender processes
• Continuously looking for smarter and more efficient ways of working to improve logistics performance and customer outcomes

To be successful in this role, you should be

• University degree qualified in a relevant field (Commerce, Business, Logistics & Supply Chain, or similar).
• Experienced in Logistics operations, ideally within eCommerce, retail, or a high-volume supply chain environment. Familiarity with International Freight will be highly regarded
• Skilled at working with third-party logistics providers, with a focus on relationship management and operational improvement
• Process-oriented and detail-driven, with a strong ability to identify inefficiencies and implement solutions
• Comfortable reconciling invoices and managing financial processes with accuracy and diligence
• Forward-thinking with an understanding of how to leverage AI tools and data analytics to automate routine tasks, optimize supply chain predictability, and drive smarter decision-making.
• A natural communicator who thrives in collaborative environments and knows how to engage stakeholders
• Proactive, organised, and able to manage multiple tasks and priorities effectively
• Confident using logistics systems and tools, and capable of training others in best practices
• Passionate about continuous improvement, with a mindset that’s always looking for ways to optimise and enhance how things are done

Why Kogan.com?

• Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
• Your role has a lot of ownership, autonomy and little red tape
• You’ll be empowered to achieve positive outcomes and your work will have a real impact
• You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia
• Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
• A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!