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Warranties Intern

digitalplanet · Pretoria, Gauteng, South Africa

Imported listinginternship26 days ago

About The Role

  • 1 Review and prioritize repair jobs in line with SLA requirements
  • 2 Perform diagnostics to identify faults on returned products
  • 3 Assess warranty validity based on manufacturer policies
  • 4 Conduct repairs, including component replacement and software updates
  • 5 Test and verify functionality of repaired units
  • 6 Accurately update job cards and system records with repair details
  • 7 Process warranty claims in relevant systems or portals
  • 8 Communicate job status updates to internal teams and stakeholders

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