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Cosmetics Advisor (Patient Care)
itel · Kingston, Jamaica
About The Role
Job Summary
The Patient Care agent is responsible for clearing patients based on a standard and defined process to ensure the patient can safely undergo surgery.
Duties & Responsibilities
- Assists patients in evaluating them for their appropriate surgical procedure(s)
- Reviews patient’s medical and health history to determine pre-admission testing
- Schedules appropriate medical and cardiac clearances
- Schedules patients for follow-up appointments and tests
- Coordinates with clinical staff to gather information for all patients
- Codes information from physicians about procedures performed
- Assesses no further testing or additional clearances are needed
- Other duties as assigned
Required Skills/Abilities
- Excellent verbal and written communication skills
- Internal and external customer service orientation
- Strong troubleshooting and problem-solving skills
Education and Experience
- High School Diploma minimum
- Basic knowledge of medical terminology
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