QA Manager (DC)

Job Description – Quality Assurance Manager, Data Center Infrastructure

Position Summary

Lead quality assurance across the full lifecycle of data center infrastructure projects, including new builds, expansions, fit-outs, remediation, upgrades, and managed services. Govern quality for rack & stack, copper/fiber cabling, testing, commissioning, documentation, and handover while driving continuous improvement.

Combined Key Responsibilities

• Own and maintain the Quality Management System (QMS), QA policies, SOPs, work instructions, inspection plans and acceptance criteria.
• Govern quality across greenfield builds, brownfield expansions, technology refreshes, remediation and corrective works.
• Establish QA standards for rack installation, rack & stack, structured copper and fiber cabling, containment, grounding, labeling, testing and documentation.
• Review build methodologies, construction quality, installation practices and commissioning readiness.
• Lead quality inspections throughout design validation, installation, testing, commissioning and customer handover.
• Review Fluke, OTDR, insertion loss and certification reports before customer acceptance.
• Conduct internal, supplier and customer audits; manage NCR/CAR/PAR, RCA and CAPA.
• Ensure as-built documentation, rack elevations, cable schedules and asset records are complete and accurate.
• Drive KPI reporting, continuous improvement and lessons learned.
• Develop QA training and competency programs for engineers, supervisors and subcontractors.
• Manage vendor quality and support enterprise and banking customers across APAC.

Required Experience

• 8–12 years' experience in mission-critical data center infrastructure.
• Hands-on experience delivering new data center builds, office build-outs, migration projects, remediation programs and operational support.
• Strong knowledge of rack & stack, structured cabling, fiber optics, testing and commissioning.
• 5+ years leading QA/QC or quality governance teams.

Experience supporting enterprise, hyperscale and financial services environme