Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan)

Job Purpose

• To achieve monthly KPIs assigned
• To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
• To ensure that all telesales activities are directed to meeting sales targets.
• To ensure assigned card monthly targets are achieved
• To ensure that there is no miss selling
• To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns
• Adherence to discipline and punctuality
• Constant follow up with the customer.
• Attending Daily team huddles & keeps up to team commitments.
• Monitor personal performance and align strategies to improve sales out comes.

Requirements

• University Graduate.
• Excellent people management skills.
• 1-2 years experience in similar work environment.
• Preferably has a practical marketing background.
• Has strong Sales and customer focus and ability to think creatively and work under pressure.
• Excellent presentation skills.
• Good team player with result driven attitude.
• Business sensitive.
• Has analytical and computer skills.
• Adaptable and versatile.