Account Manager at TransPerfect — South Korea

About The Role

TransPerfect Is More Than Just a Job…

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

The position of Account Manager is responsible for serving as the first level of support to existing clients and developing new business relationships.

DESCRIPTION

Research prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
Generate daily mailings to prospective clients using updated and accurate spreadsheets
Cold call prospective clients
Creatively problem solve to improve current new business development strategy Negotiate rates and deadlines with prospective and current clients
Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
Liaise with Production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

REQUIRED SKILLS

Excellent written and verbal communication skills in English along with the official language of home office
Excellent problem solving and analytical skills  Strong interpersonal skills Effective time management skills