Customer Application Engineer
Hctz · Taipei City, Taiwan
About The Role
The Application Engineer acts as a technical liaison between the company and its customers, providing expertise in product application, system integration, and technical support. This role involves collaborating with sales, marketing, and R&D teams to deliver tailored solutions, optimize product performance, and ensure customer satisfaction.
Key Responsibilities Technical Support & Consultation Provide pre-sales and post-sales technical support to customers and internal teams Assist in assessing customer requirements and propose suitable product solutions Application Development & Demonstration Develop reference designs, demo boards, and prototypes to showcase product capabilities Conduct product demonstrations and training sessions for customers and FAE Documentation & Communication Prepare technical documentation, including design guides, test reports, etc. for customer and FAE Collaborate with marketing and NPD teams on new product definitions and validations System Integration & Testing Validate product performance in customer applications and troubleshoot technical issues. Perform lab evaluations, measurements, and simulations to ensure compliance with specifications Continuous Improvement Stay updated on industry trends and emerging technologies to enhance application solutions Participate in process optimization and quality improvement initiatives
Qualifications Education: Bachelor’s or Master’s degree in Electrical/Electronic Engineering or an equivalent professional qualification Experience: Proven experience in AE, FAE, client/computing product power engineer or equivalent professional qualification role Familiarity with power electronics, multiphase buck, or semiconductor products (preferred for cloud/computing/client roles) Skills: Strong analytical and problem-solving abilities Proficiency in tools such as Simplis, Q3D, Mathcad, Orcad, Allegro or similar software Excellent communication and presentation skills in English Travel ( 10~25%) to meet with worldwide customers and field engineers Preferred Attributes Knowledge of multi-phase DC/DC converters for client, computing application Strong analytical and problem-solving abilities Ability to work cross-functionally and manage multiple projects simultaneously
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