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CUSTOMER SERVICE MANAGER
Fa Eocc Saasfaprod1 · Celaya, Mexico
About The Role
CUSTOMER SERVICE MANAGER The Customer Service Manager is responsible for leading the customer service team, coordinating customer orders, and ensuring on-time delivery through effective production planning. This role acts as the primary liaison between customers, production, logistics, and sales to guarantee accurate forecasting, efficient order flow, and exceptional customer experience. The CSM drives continuous improvement in service levels, communication, and planning accuracy.
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