Coordinator - Transport

Transportation Operations • Coordinate daily employee transportation services across office locations. • Manage transportation requests, shuttle services, and special transport arrangements. • Ensure timely deployment of vehicles as per business requirements. • Monitor transport schedules and route efficiency. Vendor Management • Coordinate with transportation vendors and fleet providers. • Monitor vendor performance against agreed service levels (SLAs). • Track vehicle availability, utilization, and service quality. • Escalate operational issues and ensure timely resolution. Employee Support • Serve as the primary point of contact for transport-related queries. • Address employee concerns regarding routes, pickups, delays, and transportation services. • Communicate transport schedules, changes, and service updates. • Ensure a positive employee transportation experience. Fleet & Logistics Coordination • Track vehicle deployment and utilization. • Coordinate maintenance schedules and vehicle readiness. • Ensure adequate transport capacity during peak demand periods. • Support special events, visitor transportation, and business travel-related transfers. Safety & Compliance • Ensure adherence to transportation safety standards and company policies. • Monitor driver documentation, licenses, permits, insurance, and statutory compliance. • Support vehicle audits and compliance reviews. • Assist in implementing transport safety initiatives. Transport Policy Administration • Support implementation and communication of transport policies. • Ensure employee transport requests comply with approved guidelines. • Maintain transportation records and approvals. • Assist in policy reviews and process improvements. Reporting & Data Management • Maintain transport trackers, usage records, and operational dashboards. • Generate regular MIS reports covering: o Fleet utilization o Transportation costs o Vendor performance o Employee usage trends o SLA adherence • Analyse data to identify optimization opportunities. Cost Management • Monitor transportation-related expenses. • Support invoice validation and payment processing. • Track transport budgets and identify cost-saving opportunities. • Ensure efficient utilization of transport resources. Stakeholder Management • Coordinate with employees, workplace teams, HR, Finance, Procurement, and transport vendors. • Provide timely updates on transport operations and service issues. • Support workplace initiatives requiring transportation coordination.

BGV: • Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India. • Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.