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Senior Collections Analyst
Egup · Mandaluyong City, Philippines
About The Role
In this role, you will manage complex, high-value B2B customer portfolios, serve as an escalation point for unresolved disputes, and provide guidance and mentoring to junior team members. You will work cross-functionally with Billing, Credit, Pricing, Logistics, and senior leadership to drive collections performance, reduce DSO, and lead process improvement initiatives. You are expected to bring strategic thinking, strong stakeholder management skills, and a continuous improvement mindset to the role. This position requires a night-shift schedule aligned with US business hours.
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