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Training Manager
Conduent · Guatemala
About The Role
- Manages training teams, by coaching, developing and evaluating performance of trainers, establishing priorities. • Manages training needs identification, consulting with account managers, in order to set business priorities. • Conducts advanced level training for supervisors regarding products, tools and processes. • Liaises with vendors and stakeholders in order to bridge training gaps. • Reviews and designs training content. • Responsible for reviewing and/or validating online courses in the LMS (Learning Management System). • Provides reports and analysis on training investment, including dashboards with stakeholders.
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