Customer Care Agent (Hybrid)
Conduent · Monterrey, Nuevo Leon, Mexico
About The Role
Customer Care HOME OFFICE / On site Conduent is looking for bilingual (English/Spanish) agents for customer service! Training starts as soon possible Working from home after training and nesting (1 month on site) We support , a child support payment processing center, process payments for the 50 states of the United States plus Hawaii and Puerto Rico, we provide assistance to Parents Paying Support, Employers and Payroll service providers, our service is to help users to navigate on the website, reactivate accounts and send passwords, inquiries about their payments, etc. We offer: -Food Coupons 5% -Saving funds 7% -Christmas Bonus -Performance Bonus of 18% of base salary -Schedules from 6am to 6pm Monday to Friday. We provide equipment. Requirements: -Full Availability to work on different schedules -Customer care experience -Fluent English -Good Grammar skills -Computer skills -Internet at home (25 MBPS)
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