About The Role

Patrique Mercier Recruitment FR is excited to announce a unique opportunity for French Speaking Customer Service Representatives to work in Sofia, Bulgaria, with fully paid relocation. This role offers a chance to immerse yourself in a vibrant city while providing excellent service for a leading company.

Responsibilities

Deliver exceptional customer service to French-speaking clients via phone, email, and chat.
Assist customers with inquiries and issues related to products and services, ensuring a positive experience.
Document interactions accurately and efficiently, maintaining up-to-date records for analysis and reporting.
Collaborate with team members and other departments to resolve complex customer issues.
Provide feedback and suggestions for improving customer service processes.
Stay informed about product knowledge and industry trends to offer relevant support to customers.

Requirements

Fluency in French and English, both written and spoken.
Experience in customer service or a related field is preferred.
Strong communication skills and a customer-oriented mindset.
Ability to handle customer inquiries and resolve issues effectively.
Competence with customer service tools and Microsoft Office applications.
Detail-oriented with strong organizational abilities.
Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.

Benefits

Paid comprehensive training provided
Secure job with opportunities for career growth
Competitive salary
Extra health insurance options
Choose from over 50 benefits and services
Welcoming international work atmosphere
Ongoing support and learning opportunities
Bonuses for referring new employees
Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)