Property Manager

• Project FIND’s mission is to provide low- and moderate-income and homeless seniors with the services
• and support they need to enrich their lives and live independently. Today Project FIND operates three
• supportive housing residences that are home to about 600 people and four senior centers with over 3,000
• members. Our members and residents range from the healthy and active to the frail and homebound to the
• homeless. For all these men and women, Project FIND is a critical resource, providing housing, meals,
• and programs that help individuals navigate the challenges of aging by encouraging community
• engagement and healthy living. Please visit our website at: www.projectfind.org .

Job Summary

• Under the supervision of the Director of Property Management, the position is responsible for all
• building operations. The Property Manager is responsible for all aspects of the tenant relationship to
• ensure the safe, efficient operation of the assigned building portfolio. The Property Manager is also
• responsible for ensuring the building receives timely maintenance services from on-site maintenance
• staff that are supervised by the Director of Facilities. The Property Manager will interact regularly with
• members of the social services team to ensure that prospective tenants meet the selection criteria, and to
• ensure that appropriate attention is directed towards tenants whose behavior, health, or financial
• circumstances merits special attention.

Responsibilities

Tenant Management

• Filling vacant units, including income recertifications, background checks, home visits, applying

allowable rents, managing multiple waitlists, and coordinating tenant move ins.

• Communicating with subsidy agencies (CITYFHEPS, NYCHA, HPD Section 8, DHCR,

• SCRIE) on the certification of new tenants, recertification and renewal leases for existing
• tenants, annual rent increases & the updating tenant ledgers is expected.

• Facilitating make-ready of apartments, building & unit walk thru, work orders for repairs.
• Analyzing collections and receivables to maximize monthly cash flow, including regular

communication with the attorney on legal actions.

• Directing the activity of the security personnel.
• Performing annual unit inspection and otherwise enforcing rules of occupancy.
• Preparing timely, accurate paperwork for issuance of tenant rent billings.
• Managing and maintaining accurate data in the property management electronic record system

including: JotForm, Bamboo HR, Yardi, and AWARDS.

Facilities Maintenance

• Ensuring compliance with regulations for NYC agency-monitored equipment, such as elevators,

boilers, fire suppression, water, and garbage systems in conjunction with the superintendent.

• Leading efforts to minimize and clear HPD, FDNY & DOB violations.
• Defining standards and performing routine building inspections.
• Initiating and tracking tenant or staff-initiated work requests.
• Interface with Social Services and other Property Teams
• Facilitating bi-weekly property/social services meetings.
• Participating in monthly tenant meetings.
• Support the property managers at other sites when needed.

Qualifications

• At least five years property management experience, preferably in a not-for-profit setting.
• Familiarity with NYC housing agencies, rental subsidy programs, as well as landlord-tenant

proceedings.

• Experience working with third-party back-office service providers and with Yardi property

management software.

• Proficiency with Microsoft Office products is expected.
• Must possess strong verbal and written communications skills.
• Familiarity with HRA referral systems and reporting is preferred.

Schedule

• 9:00AM - 5:00PM, Monday - Friday
• Project FIND participates in E-Verify, which confirms employment authorization through an electronic
• database maintained by the Social Security Administration and Department of Homeland Security. The E
• Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E
• Verify is not used as a tool to pre-screen candidates.