
Appointment Setter
crewbloom · Philippines
About The Role
# Appointment Setter
> CrewBloom · Philippines (Remote) · Part-time · Posted 2026-08-06
**Workplace:** remote
**Department:** Sales & Business Development
## Description
We're looking for a highly organized and confident **Appointment Setter** to be the first point of contact for prospective homeowners. You'll engage with new leads, qualify their needs, and schedule appointments for our sales team while maintaining accurate records in **Zoho CRM/Zoho One**.
This is an ideal opportunity for someone with strong phone skills, excellent follow-up habits, and **hands-on experience using Zoho CRM or Zoho One** in a customer-facing or sales support role.
### Key Responsibilities
- Make outbound calls to new and existing leads.
- Answer inbound calls from homeowners requesting estimates or information.
- Qualify leads and schedule appointments for the sales team.
- Follow up with prospects via phone, SMS, and CRM workflows.
- Confirm upcoming appointments and minimize no-shows.
- Maintain accurate customer records, notes, and lead statuses in **Zoho CRM/Zoho One**.
- Coordinate with the sales team regarding appointment schedules and lead updates.
- Ensure all interactions are documented promptly and accurately.
- Assist with occasional recruiting outreach or scheduling support when needed.
## Requirements
### Required
- At least **2 years of experience** in appointment setting, inside sales, customer service, or a similar phone-based role.
- **Hands-on experience using Zoho CRM and/or Zoho One** (required).
- Excellent English communication skills, both spoken and written.
- Strong phone presence with the ability to build rapport quickly.
- Comfortable handling objections and keeping conversations on track.
- Highly organized with excellent attention to detail.
- Reliable internet connection and a quiet home office.
### Preferred
- Experience supporting a home services, construction, roofing, HVAC, restoration, or similar business.
- Previous experience in a call center or outbound sales environment.
- Familiarity with SMS follow-up and lead nurturing processes.
**Minimum Technical and Work Environment Requirements:**
- **Internet Connection:**
- Primary internet connection with a minimum speed of **15 Mbps**.
- Backup internet connection with at least **10 Mbps**.
- Backup connection must be capable of supporting work during a power outage.
- **Primary Device:**
- Desktop or laptop equipped with at least:
- **Intel Core i5 (8th generation or newer)**, **Intel Core i3 (10th generation or newer)**, **AMD Ryzen 5**, or an equivalent processor.
- A minimum of **8 GB RAM**.
- **Backup Device:**
- Must meet or exceed the performance of an **Intel Core i3** processor.
- Must be functional during power interruptions.
- A functioning **webcam**.
- A **noise-canceling USB headset**.
- A **quiet, dedicated home office space**.
- **Peripherals and Workspace:** A **smartphone** for communication and verification purposes.
## Benefits
**Join Our Dynamic Team:** Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
**Embrace the Opportunities:** Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
**Limitless Career Growth:** Unlock a world of possibilities and resources to propel your career forward.
**Fast-Paced Thrills:** Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
**Flexibility, Your Way:** Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
**Work-Life Balance at Its Best:** Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
## Apply
[Apply at CrewBloom](https://apply.workable.com/crewbloom/j/C9ACF2309D/apply)
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