Technical Account Manager, Data Collection Excellence

As a Technical Account Manager with German you'll be the trusted advisor for our AGI-DS scientists, providing expert consultation on ML/Gen AI data collections and managing customer relationships. You'll drive business value through technical advisory and partnership building, creating and managing workstreams that delight our customers and deliver meaningful change for the models that back them.Key job responsibilitiesDrive and document effective ML/GenAI solutions for customer requests, transforming complex research objectives into clear, actionable data collection requirementsCoordinate across teams to ensure seamless delivery and stakeholder alignmentOwn relationships with customer scientists, becoming their go-to partner for ML data solutionsProvide consultation on ML workflow capabilities, helping customers maximize valueMonitor and optimize collection health metrics to ensure customer successDrive customer adoption through providing technical value and the provision of an exemplary customer <experience.You>'ll also:Guide customers on workflow feasibility and data collection best practicesCollaborate with implementation teams to define and validate technical requirementsEvaluate scalability of annotation scenarios and provide strategic recommendationsInfluence technical documentation and guidelines