SR Maintenance Director
U.S. Xpress · CHATTANOOGA, TN, US
About The Role
Position Functions: · Plan, review, organize, and direct shop maintenance, shop operation, repair of equipment while maximizing the revenue goals of USX. Ensure safe vehicle operations and compliance with applicable regulations. · Direct shop operational improvements, policies, and procedures. Oversight of equipment scheduling, inside repair, mobile repair, tooling, equipment utilization and customer satisfaction. · Manage downtime, safety, quality, productivity and develop reliable advanced equipment practices to improve operations, reliability, and optimized cost. · Ensure maintenance KPIs are in direct alignment to the overall corporate strategy. Emphasize company standards for equipment repair, on-time delivery, cost reduction, quality, safety, employee relations and other performance measures that support U.S. Xpress, Inc. · Participate in the development of tractor and trailer specs to ensure equipment aligns to its application / use. · Provide insight to ensure renovations or design of facilities to meet all requirements and standardized across facilities. · Develop programs to deliver customer satisfaction, cost reduction, quality, safety, and other performance measures that support U.S. Xpress, Inc. · Participate in the implementation of innovative ideas or technology in the department (tooling, software, electric / Hydrogen / Autonomous vehicles / future). · Maintain Tractor Trailer equipment maintenance standards, strategy, and development. · Analyze work order, warranty and outside repair data for trends and make recommended process changes to upper management. · Participate and implement the strategic maintenance plan for tractors, trailers, equipment assets while partnering with Corp Maintenance. · Improve department interaction with other departments within the company (operations). · Manage vendor relationships in your area of responsibility. Partner with Corporate Maintenance Over the Road repair in all relationships. · Identify training and developmental needs, provide opportunities for learning and growth. · Creation and review of SOP’s, policies and procedures as required in a maintenance environment. · Implement the quality review process and reporting (Shop and equipment audits). · Collaborate inter cross departmentally, with vendors and other organization as required to achieve the highest standards of accountability success. · Develop and oversee the quality review process and reporting (Shop and equipment audits). · Continually assess performance levels and take timely action to remove performance barriers. · Ensures all activities are in accordance with applicable federal, state, and local laws, rules, and regulations. · Maintain subject matter expertise in FMCSA regulations and recommended practices. · Partner with equipment onboarding / in servicing and retiring equipment through the trade/sale process. · Responsible for supervisory functions such as hiring, training, evaluating, and assisting employees with work related issues. Provides employee corrective action plans as needed. · Travels as necessary to assigned maintenance locations. · Performs multiple simultaneous tasks. · Build credibility and trust among managed employees by providing prompt and constructive feedback in office when observing such need. · Lead and facilitate regularly scheduled meetings and in-person trainings that harmonize collaboration internal to the department and external to other SBUs. · Determine best practices and reinforce constructive and positive feedback through face-to-face interactions with employees on the floor in real time.
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