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Reservation Trainee 预订部实习生

marriott · 黄浦区, 上海市, 中国

Hotels & ResortsEntry LevelImported listinginternship2 months ago

About The Role

工作职责 1.礼貌有效地处理通过各种途径收到的预定，如，电话，传真，邮件，英特网等 2.在收到传真/信件/邮件等预定要求，根据酒店当日报价，在24小时之内完成所有预订 3.很好地运用聆听沟通技巧来接听电话完成预定销售 4.熟悉并且了解酒店当天的销售情况 5.其他 任职要求 1.良好的沟通技巧 2.办公软件技能 3.大专及以上学历 4.有良好的中英文口语能力，并有良好的英语和中文的书写能力

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