SPA & FIT Trainee 水疗及有型健身中心实习生

Schedule services for individuals and large groups using spa and fitness reservations software system. Call guests to confirm scheduled services, Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last minute changes, and resolve scheduling issues as needed by working with supervisor/manager, Check in guests for appointments, confirm first and last name, and provide general spa and fitness orientation to guests upon arrival. Promote and sells pa and fitness services and products, Obtain assigned bank and ensure accuracy of contracted monies obtain change required for expected business level, and keep bank secure at all times, Process guest payments for spa & fitness services and obtain payment authorization as needed, Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting, Notify Engineering of maintenance and repair needs. 使用水疗及健身预定系统软件为客人或团队安排相应服务，致电客人确认预定服务信息，答复水疗及健身服务的相关问题。每天更新预约/取消清单，如客人临时取消预约需及时通知相关人员，根据工作情况与主管、经理协商解决预定排班问题。帮助客人进行预约登记，再次确认客人姓名，在客人抵达时带领客人参观并介绍水疗及健身设施设备。努力销售水疗及健身服务及产品。负责保管备用金并确保准确性，根据实际业务需求即时调整，确保备用金使用安全。负责水疗及健身服务的结账，对需要授权的账单取得获准授权。负责登记备案英才的现金小费。根据财务部要求对账单进行准确登记、扫描并投递账单。如有任何设备损坏需即时通知工程部进行维修。 College and above 大专及以上 Good and positive hospitality attitude. 良好、积极的工作态度。 Good English language skili and communication skill. 良好的英语能力以及沟通技巧。 Basic Computer Skils - Uses basic computer hardware and software (e.g., Microsoft PPT , WordExcel etc.). 使用电脑的技能-能够使用办公软件如 PPT，Word，Excel等等。