Business Analyst - Commissions

About the role

The Business Analyst will play a critical role in identifying and analysing the relevant business processes and documenting future state processes ensuring they align with business goals and industry best practice.

This role requires a strong technical aptitude, including the ability to understand technical architectures, data flows, and system integrations.

This role is crucial for delivering LMG’s Commission System replacement.

Key responsibilities

Requirements Elicitation & Management

Business Requirements

Lead workshops with stakeholders to capture, analyse, and document comprehensive business and functional requirements.

Functional Specifications

Translate business requirements into clear functional specifications, user stories, and acceptance criteria.

Manage Requirements

Manage the requirements traceability matrix to ensure all business needs are met by the new solution.

Analysis

: Analyse existing commission structures, sales data, and financial reports to identify trends, gaps, and opportunities for improvement.

Process Mapping & Uplift

Current and Future state

Document current-state ("as-is") processes and assist with design of optimised, future-state ("to-be") processes that leverage the out-of-the-box capabilities of the new system, minimising customisation and driving operational efficiency.

Continuous Improvement

Identify opportunities for process improvements and efficiencies in the commissions process.

Data Migration & Integration Support

Data Migration

Work with data owners to analyse, cleanse, and map legacy data structures from the 2 decommissioned applications into the new data model.

Integration

Define and document integration requirements (eg APIs, data feeds) between the new commission system and existing internal systems.

Vendor Collaboration & QA Alignment

Collaboration

Collaborate closely with the vendor’s build and QA teams to ensure they have a crystal-clear understanding of the requirements.

Validate configuration

Review vendor configuration design documents to ensure they align with business expectations.

Testing & Business Readiness (UAT)

UAT strategy and execution

Define the UAT strategy, write comprehensive test scenarios/scripts, and coordinate internal business users during UAT execution.

Defect Management

Help triage defects during testing, acting as the conduit between internal testers and the vendor’s QA team.

Project Management and Change Management Support

Project Reporting

: Support the project manager in creation of project reports, risk and issue management

Training and Support

: Provide training and support to end-users on the new system(s)

To succeed in this role you will bring with you

• Education: Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
• Experience: Minimum of 5 years of experience as a Business Analyst, preferably in financial services
• Analytical Skills: Strong analytical and problem-solving skills with a keen attention to detail.
• Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.
• Project Management: Experience in projects and the ability to manage multiple tasks and deadlines effectively.
• Interpersonal Skills: Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams.