Health Center Medical Assistant

DescriptionStatement of Purpose

Under the supervision of a licensed provider and direction of the Clinic Manager. This role supports efficient clinic operations in the delivery of comprehensive, patient centered, and integrated care, including but not limited to primary care, behavioral health, women’s health, obstetrics, and medication-assisted treatment (MAT). The MA contributes to preventive care, care coordination, and population health management to improve patient outcomes in a federally qualified health center setting aligned with HRSA requirements.

Major Tasks, Duties and Responsibilities

Room patients and obtain vital signs, medical history, and chief complaints

Performs clinical and administrative duties in accordance with California Business and Professions Code Sections 2069–2071

Perform preventive care screenings (e.g., depression screening, tobacco use, BMI)

Identify and address care gaps using EHR tools and health maintenance alerts

Prepare patients for examination and assist providers during procedures

Administer injections, immunizations, and medications as ordered

Perform point-of-care testing (e.g., glucose, urine dip, pregnancy tests)

Conduct EKGs, phlebotomy (if applicable), and specimen collection

Operate and maintain autoclave equipment; ensure proper sterilization of instruments and supplies in accordance with infection control protocols, including documentation and monitoring

Ensure accurate and timely documentation in the electronic health record (EHR)

Support preventive health measures, including immunizations, cancer screenings, and annual wellness visits

Review patient charts prior to visits to identify due or overdue preventive services

Assist in closing care gaps related to chronic conditions (e.g., diabetes, hypertension)

Support quality measures aligned with UDS, HEDIS, and organizational QI goals

Ensure patient confidentiality in accordance with HIPAA

Conduct patient outreach and support population health initiatives

Support MAT/SUD with intake, screening, pharmacy coordination, treatment plan and follow up, and reinforce treatment adherence and appointment compliance through patient outreach

Support obstetric (OB) care by assisting with prenatal visits, coordinating labs and screenings, providing patient education and follow-up, and assisting providers during women’s health procedures (e.g., pelvic exams, Pap smears) within scope of practice

Support Mental Health services by administering and documenting standardized behavioral health screening tools, assist with medication administration processes (non-dispensing), including documentation and coordination with providers

Participate in safety program to promote client and staff safety

Maintain professional boundaries and standards of conduct

Treat clients with respect, care, and concern at all times

Maintain health and safety standards within the facility

Recognize personal biases and demonstrate cultural sensitivity when working with diverse populations

Attend meetings, trainings, and participate in committees as assigned

Perform other duties as assigned

Medical Assistant Competencies and Performance Expectations

Ability to complete the above major tasks, duties and responsibilities

Ability to demonstrate professional judgment and decision-making

Ability to adhere to professional standards

Demonstrated proficiency in clinical skills

Accurately documents patient information in the electronic health record (EHR) in a timely manner

Adheres to infection control, safety, and clinical protocols at all times

Demonstrates ability to support integrated care workflows

Administer specialty injections including but not limited to MAT, psychiatry, and contraception medications.

Prerequisite Qualifications

The following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act.

High school diploma or equivalent required.

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