Service Coordinator

DescriptionService Coordinator

We are hiring a creative, detail-oriented, and flexible Service Coordinator for our Beachcomber location in the Ocean View area of Norfolk. This position is ideal for someone who is organized, energetic, and passionate about helping others live full, independent lives.

Why You’ll Love It Here:
🎉 Have Fun – Go to concerts, amusement parks, and community outings with the people you support
🌟 Make an Impact – Help others build independence and reach their goals
📈 Grow Your Career – Free paid training + our Career Pathways Program
💵 Competitive Pay – $20.76 an hour + holiday pay + paid training

Shift:

Monday through Friday 7:00 a.m. to 3:00 p.m

Perks & Benefits:

✔️ 401(k)
✔️ Health & voluntary benefits (health, dental life; eligibility applies)
✔️ Employee Assistance Program
✔️ Advancement opportunities

✔️12 paid holidays a year

✔️12 paid sick days a year

✔️3 paid personal days a year

✔️Longevity increases

Position Responsibilities

Daily Living and Skill Building

Support individuals with daily living tasks such as cooking, cleaning, laundry, hygiene, meal planning, grocery shopping, banking, transportation, and medication management.
Use your personal vehicle as needed while providing services.
Teach skills based on each person's Individualized Service Plan.

Community Integration

Help individuals participate in community activities.
Support individuals in exercising their rights and resolving concerns.

Behavioral and Medical Support

Provide behavioral guidance and implement support plans.
Administer first aid in emergencies and ensure prompt access to medical care.
Assist individuals with scheduling and attending medical and dental appointments.
Manage medications, prescriptions, and related documentation.
Keep team members informed about health-related updates.

Documentation and Communication

Maintain accurate, confidential records, including:

Medication Notebooks
Individualized Service Plan Notebooks
Permanent Records

Share relevant information with team members and serve as a liaison with families, agencies, and the community.
Complete payroll, mileage, and other required forms.

Team Collaboration

Attend weekly team meetings, monthly team meetings, quarterly agency meetings, retreats, and required trainings.
Support team operations and fill in for the Team Leader when needed.
Carry the team pager when requested.

Additional Responsibilities

Assist with errands as needed.
Report maintenance needs.
Test fire alarm systems when required.
Follow all agency policies and support future policy development.

Sound like you? Apply today and start making a difference – and a paycheck!
QualificationsQualifications

Ability to organize and prioritize work tasks.
Proficiency in Microsoft Excel, Outlook, and Word.
Ability to work effectively as part of a team.
Ability to present yourself professionally.
Ability to self-direct work and manage tasks independently.
Ability to communicate clearly and effectively in both oral and written form.
Ability to participate in and contribute to a participative management structure.
Ability to meet the physical requirements of the position, including lifting up to 50 pounds several times per shift, climbing stairs multiple times per shift, and sitting, standing, and walking as needed.
Knowledge of the field of disabilities.
Skill in using behavioral support practices.
Ability to complete required training, including Medication Certification, Medicaid Waiver Certification, First Aid and CPR, Mandt, and all orientation requirements.
Skill in decision making, judgment, and action during emergency or crisis situations.
Ability to maintain confidentiality of sensitive information.
Skill in locating and accessing community resources.
Must have a valid Virginia driver’s license.
Must have a satisfactory criminal history background check.