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Office Assistant Ice Arena

Suburban Sports Group · Rochester, MI 48307

Clerical / AdministrativeEntry LevelImported listingpart-time2 months ago

About The Role

DescriptionLove people, fast-paced environments, and maybe a little rink-side action? We are looking for friendly, dependable Office Assistants to help keep our facility running smoothly and make every guest feel welcome from the moment they walk through the doors.

Shifts Available

Early Birds: Weekday shifts starting at 5:30 AM
Weekend Crew: Weekend shifts available

If you are an early riser looking to get your workday started before most people have had their first cup of coffee or you are looking for a great weekend job, this could be the perfect fit!

What You’ll Do

As an Office Assistant, you will be at the center of the action. You will help skaters, hockey players, families, coaches, and guests while supporting the day-to-day operations of the arena.

Your day will include:

Greeting guests and creating a friendly, welcoming experience
Checking in participants for public skating, figure skating, hockey programs, events, and more
Using our point-of-sale system for admissions, skate rentals, registrations, and other transactions
Answering phones and helping customers with questions about schedules, programs, pricing, and events
Helping guests with skate rentals, including proper sizing, distribution, and returns
Keeping the lobby and front desk area clean, organized, and ready for guests
Communicating with arena staff and coaches to help programs run smoothly
Completing basic administrative tasks, including attendance logs, waivers, and incident reports
Helping enforce facility policies in a friendly and professional way
Pitching in during tournaments, special events, and seasonal programs

QualificationsYou Might Be a Great Fit If You...

Are friendly, outgoing, dependable, and ready to help
Enjoy working with people of all ages
Can multitask and stay cool when things get busy
Are comfortable using computers, phones, and basic office equipment
Have strong communication and customer service skills
Have previous customer service or cash handling experience — preferred, but not required
Have an interest in hockey, figure skating, or ice sports — definitely a plus!
Can reliably work weekday early-morning shifts beginning at 5:30 AM and/or weekends

Why You’ll Want to Join Our Team

Sure, getting paid to drive a Zamboni is already pretty cool but there’s more!

Great People: Join a collaborative, supportive team where everyone pitches in.
Learn & Grow: Build your skills, learn new equipment and systems, and take on new responsibilities.
Be Part of the Action: Hockey games, figure skating, tournaments, public skating, special events, you’ll be right in the middle of it all.
Be a Key Player: As a full-time team member, you’ll play an important role in the day-to-day success of our facility.
Work-Life Balance: We value flexibility and work to create schedules that support both our operation and our team.
And Most Importantly… We’re FUN! We work hard, help each other out, and have a good time doing it.

Why This Job?

No two days at the ice arena are exactly the same. You will meet plenty of people, be part of a great team, and help create amazing experiences for everyone who comes through our doors.

If you are dependable, positive, and ready to be part of the action, we would love to hear from you!

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