Direct Support Supervisor - Behavioral Supports

Description
Direct Support Supervisor - Behavioral Supports Quick Snapshot

Location: Joplin, MO
Pay Starting at: $22.50-$24.84 per hour, based on experience
Employment Type: Hourly, non-exempt
Schedule:Sunday - Thursday 7:00am to 3:00pm
Training: Paid initial and ongoing certifications provided
Role Type: Hands-on residential support, staff mentoring, behavioral support, and daily operations

The Arc of the Ozarks is hiring a Direct Support Supervisor - Behavioral Supports to help lead services for individuals with intellectual and developmental disabilities in a residential setting. This is a good fit for someone with direct care experience who is ready to mentor others, stay hands-on, and grow into a stronger leadership role.

Why This Role Matters

In this role, you help create a safe, supportive, and structured home environment where individuals can build independence, participate in their community, and receive consistent support from a well-trained team.

You will work closely with the Program Supervisor, Behavior Support Technicians, and individuals served to help each person move toward their goals while making sure daily supports, documentation, routines, and team communication stay on track.

What You’ll Do

As a Direct Support Supervisor - Behavioral Supports, you will:

Support individuals with daily living skills, including hygiene, cooking, cleaning, grocery shopping, meal preparation, community activities, and personal goals
Help implement personal plans, behavioral supports, and individualized strategies
Mentor and support Behavior Support Technicians in the home
Assist with staff training, communication, documentation, and daily follow-through
Help maintain a safe, clean, and therapeutic home environment
Observe and document changes in physical condition, behavior, emotional status, and progress toward goals
Assist with medication administration after required certification
Support crisis prevention and de-escalation using training provided by The Arc
Communicate concerns, incidents, and updates to the appropriate supervisor or team member
Help ensure individuals are treated with dignity, respect, and compassion

Schedule / Location / Pay

This position is based in Joplin, MO and supports individuals in a residential setting.

Pay Starting at: $22.50-$24.84 per hour, based on experience

Schedule: Sunday - Thursday 7:00am to 3:00pm

Because this role supports residential services, some flexibility may be needed based on the needs of the home and individuals supported.

Training, Certification, and Support

The Arc provides paid initial and ongoing training to help you succeed in the role. Training may include:

CPR and First Aid
MANDT verbal and physical de-escalation
Paraclete
Level One Medication Aide
Abuse and neglect training
Electronic documentation
Other required department or home-specific training

What We’re Looking For

Required:

High school diploma or equivalent

At least 6 months of experience providing direct care, treatment, habilitation, or support in a human services setting

Ability to work respectfully with individuals with intellectual and developmental disabilities

Ability to communicate clearly and document accurately

Ability to exercise good judgment, stay organized, and ask for help when needed

Licensed and insured driver

Ability to obtain a Class E driver’s license if driving individuals served in an Arc vehicle

Ability to stand, stoop, push, pull, and lift up to 50 pounds

Preferred:

Experience supporting individuals with intellectual disabilities, developmental disabilities, autism, behavioral needs, or psychiatric/behavioral diagnoses

Experience mentoring, training, or leading other staff

Experience with medication administration, documentation, behavior supports, or residential services

Benefits and Additional Details

This role includes:

Mileage reimbursement when using your personal vehicle for client activities

Potential for annual wage increases based on performance

Excellent opportunities for growth and promotion within the organization

Paid initial and ongoing training certifications
Competitive salary and excellent working environment
Health, Vision, Dental, and Life Insurance
403(b) plan, including up to 4% employer match at 1 year of service
Employee Assistance Program
Wellness Program

Why Join The Arc

The Arc of the Ozarks supports individuals with disabilities in enhancing the quality of their lives. Our teams help people build independence, participate in their communities, and live with dignity.

This role is more than supervision. It is leadership through example. You will support the people we serve while helping other team members grow in confidence, consistency, and skill.

Apply

Apply today to join The Arc of the Ozarks as a Direct Support Supervisor - Behavioral Supports in Joplin.

Questions? Contact the Talent Acquisition Team at 417-771-3700 or <[email hidden]>. Please include your name and the position/location you are interested in.

Full Job DescriptionBEHAVIORAL TECHNICIAN SUPERVISOR

Definition

The Behavioral Technician Supervisor assists the Program Supervisor, or other management staff member in the management and supervision of individuals served in a residential facility with intellectual and developmental disabilities. This is an hourly, non-exempt position.

A Behavioral Technician Supervisor provides support to individuals who have some form of Intellectual Disability/Developmental Disability as well as a Psychiatric/Behavioral Diagnosis, and/or Autism Spectrum Disorders or Autistic Tendencies. These individuals are prone to poor social and communication skills, exhibiting impulsive behaviors, poor decision making, and verbal/physical aggression. Behavioral Observation and Assessment and Crisis Intervention and Prevention Skills are used on a daily basis.

An employee in this class provides assistance and training to assigned individuals served in dressing, bathing, personal hygiene, house cleaning, laundry, and other activities of daily living. Additional responsibilities include assisting with the purchasing of groceries, training in food preparation, administering medications, and assisting in the management of personal funds.

In the absence of the Program Supervisor or other management staff, the Behavioral Technician Supervisor functions as a supervisor for an assigned team in implementing and coordinating all developmental activities within the residential setting in the provision of active habilitation programming including, but not limited to, improving client self-help skills, economic self-sufficiency, socialization, leisure skills, mobility, communication, etc.

Work involves overall responsibility for the health and well-being of individuals served, insuring staff coverage, reporting and recording observations, circulating and implementing directives, and for maintaining necessary records and reports.

Supervision is received from Program Supervisor or other professional staff member; however, the employee is expected to exercise independent judgment and initiative within the limit of established policies and procedures.

Essential Job Functions

Mission and Core Values

Serves as an ambassador of the mission and purpose of The Arc of the Ozarks

Knowledge and understanding of The Arc mission statement and will uphold in their daily work.

Supports The Arc knowing that any one position may not include all of the duties listed nor do the listed examples include all tasks which could be included in the position of this class.

Care and Support of Individuals

Assists with the purchasing of groceries and supplies; assist in the preparation and training in food preparation in compliance with dietary needs; supervises meal activities and assists individuals served as necessary.

Provides support to persons served in maintaining a safe and clean environment in their home and training to individuals served in dressing, bathing, personal hygiene, house cleaning, laundry, and other activities of daily living. Ensures the residential setting is safe and clean.

Assists the Program Supervisor or other management staff in supervising the application of basic health care for individuals served; administers medications to individuals served in accordance with agency policies and procedures and after certification by Missouri State and Arc officials. Assists with Physicians' appointments as assigned; assuring that documentation is correct.

Administers oral, rectal, vaginal, optic, ophthalmic, nasal, and topical medications, after certification by The Arc of the Ozarks and Missouri State officials.

Takes appropriate action in case of fire and/or disaster or other urgent / emergency. Will also create solutions for crisis situations according to Arc policy and crisis prevention and intervention training.

Assists in maintaining an inventory of supplies in the home and ordering / notifying appropriate parties of needed items so client’s homes always have necessary items.

Documentation and Quality Supports

Behavioral Observation/ Assessment and Crisis Intervention and Prevention Skills are used on a daily basis

Implements outcomes and strategies of individual personal plans under the supervision of the Program Supervisor, or other staff members; provides supports as identified in the personal plans; attends review meetings when assigned.

Observes, reports and records changes in the physical condition, behavioral response, and emotional status of each individual served and progress on outcomes listed in the personal plan. Prepares and/or supervises the preparation of necessary records and reports.

Assists in the orientation and training of new employees; demonstrating direct support activities to staff.

Encourages the development and maintenance of a safe environment for persons served in a residential setting including developing plans for evacuation assistance in case of emergency, using the on-call pager; and training in securing emergency services such as the police, the fire department, and an ambulance.

Completes medical/injury incident and behavioral reports when necessary. These forms will be completed and turned in by the end of the working day the incident occurred. The Behavioral Technician Supervisor will need to make sure that the reports are filled out for all medical/injury and behavioral incidents.

Community Involvement

Provides assistance and planning to individuals served in becoming as mobile in their community environment as possible and assists the individuals’ requiring supports in participating in varied meaningful vocational, domestic, and leisure activities in the community of their choosing.

Supports persons served in participating in varied meaningful vocational, domestic, and leisure activities in the community of their choosing.