Veterinary Intake Coordinator

DescriptionVeterinary Intake Coordinator

Day & Overnight Opportunities | Emergency Veterinary Medicine

Do you thrive in the fast pace of emergency medicine but love interacting with clients just as much as patients? Are you the person who can calmly assess a patient, gather critical information, and keep everything moving when the lobby is full?

Animal Emergency & Referral Center of Minnesota (AERC) is looking for Veterinary Intake Coordinators to become the medical heartbeat of our Emergency Service. This is not a traditional front desk position. Instead, you'll be the first medically trained team member to evaluate incoming emergency patients, obtain vital signs, coordinate patient flow, and help ensure every pet receives timely care.

We currently have Day and Overnight full-time opportunities available.

What You'll Do

As our Veterinary Intake Coordinator, you'll work alongside emergency veterinarians, technicians, assistants, and our front desk team to keep patients moving safely and efficiently through the hospital.

You'll:

Obtain presenting and recheck vital signs on emergency patients
Identify abnormal findings and immediately communicate concerns to the medical team
Document patient information accurately in the medical record
Help prioritize incoming patients and support the triage process
Coordinate patient movement throughout the hospital
Provide timely updates and communication between clients and the medical team
Monitor wait times and help maintain exceptional patient flow
Assist with light Veterinary Assistant duties when patient intake responsibilities allow
Occasionally assist with front desk tasks when patient care needs have been met

This Position Is Perfect For...

Veterinary Assistants ready for a more medically focused role

Licensed Veterinary Technicians looking to combine patient care with client interaction
Experienced veterinary professionals who enjoy organization, communication, and fast-paced emergency medicine
People who stay calm under pressure and love being the person who keeps everything running smoothly

QualificationsWhat We're Looking For

We're looking for someone who has:

Veterinary Assistant, Licensed Veterinary Technician (LVT), or equivalent veterinary medical experience
The ability to accurately obtain patient vital signs
Excellent communication and client service skills
Strong organizational and multitasking abilities
Confidence working in a busy emergency environment
Experience using electronic medical records and computer systems

Emergency or specialty veterinary experience is a plus, but not required.

Why AERC?

At AERC, you'll join a team that is:

Locally owned and independent
One of Minnesota's premier emergency and specialty veterinary hospitals
Collaborative, supportive, and team-focused
Committed to continued education and professional development
Dedicated to delivering outstanding medicine and exceptional client care

Every day is different, every patient matters, and every team member makes a difference.

Schedule

This is a full-time, on-site position in our 24/7 emergency hospital.

Current openings include:

Day Shift
Overnight Shift

Weekend and holiday availability is required as part of our emergency care team.

Ready to Make an Impact?

If you love emergency medicine, enjoy helping clients through stressful situations, and want to play a critical role in patient care from the moment they walk through the door, we'd love to meet you.