Bilingual Training Coordinator @ Newport Beach Country

About The Role

Description
We believe Newport Beach Country Club is a very special place – for our Members, and made better by our Team Members (employees). We want to work with fun, passionate, hospitality driven people who genuinely care about others.

At Newport Beach Country Club our culture (made up of our purpose, vision and 3 M’s) is our operating philosophy.

Our purpose is to enhance relationships and enrich lives through shared personal experiences and connections.

Our vision is to be the standard for the next generation of Club, where relationships elevate experiences and where tradition meets the future.

Our 3 M’s are Members First, Model Operations and Make Improvements.

Members First - The members are our top priority and we anticipate their needs because we make every effort to build a rapport with our members to get to know them.
Make Improvements - We take initiative to make things better. Status quo hold us back- we are empowered to refine.
Model Operations - We present and maintain the club facilities in “like new” condition. We always look our best and provide exemplary service.

Do you enjoy helping people learn, stay organized, and feel confident in a new environment? Newport Beach Country Club is looking for a bilingual Training Coordinator to help create an exceptional experience for our team members from the moment they join our Club.

In this role, you'll welcome new team members, facilitate onboarding, coordinate training, create training materials, support employee engagement, and help keep programs organized and running smoothly. You'll also provide administrative support to other departments as needed.

This is a great opportunity for someone with training, administrative or HR experience who enjoys working with people and wants to continue developing their skills in a high-end hospitality environment.

No country club experience? No problem. If you're organized, people-focused, comfortable speaking in front of others, and excited to learn, we'd love to meet you.

What You'll Do

Help New Team Members Succeed

Facilitate new hire onboarding and orientation
Help create a welcoming and engaging experience for every new team member
Support the Club's onboarding program and ongoing training initiatives
Conduct Club tours and introduce new team members to our culture, standards, and departments

Coordinate Learning & Development

Schedule and coordinate training sessions and programs
Track participation and maintain accurate training records
Create and organize presentations, training materials, guides, and internal resources
Help develop engaging training communications and learning materials
Work with leaders throughout the Club to support departmental training needs

Support Our Team

Help coordinate team member engagement activities and recognition programs
Serve as an approachable resource for team member questions and general support
Assist with day-to-day administrative functions and support to other departments as needed

What We're Looking For

Bilingual in English and Spanish (required)
1–3 years of training, HR or administrative experience is a plus
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Friendly, approachable, and passionate about helping others succeed
Ability to handle confidential information with professionalism and discretion
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint
Canva experience is a plus

Schedule & Physical Requirements

Primarily Monday through Friday, with occasional evenings, weekends, and holidays based on Club needs
Ability to walk throughout the Club while conducting tours, facilitating onboarding, and supporting training across multiple departments
Ability to stand and move throughout portions of the workday
Ability to lift and carry training materials and supplies up to 25 pounds
Comfortable working in both indoor and outdoor areas of the Club

Why You'll Love Working Here

At Newport Beach Country Club, we believe exceptional member experiences begin with exceptional team members. In this position, you'll have the opportunity to make an impact from a team member's very first day while working with leaders and departments throughout the Club.

You'll enjoy:

Working at one of Orange County's premier private clubs
Building relationships with team members across every department
Helping create engaging onboarding and training experiences
A collaborative culture built on Members First, Make Improvements, and Model Operations
Opportunities to learn, develop new skills, and grow professionally
Seeing the direct impact your work has on our team members and Club culture

If you're organized, personable, and energized by helping others learn and succeed, we'd love to hear from you.

Qualifications

Bilingual in English and Spanish (required)
1–3 years of administrative, training, or HR-related experience preferred
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Ability to handle sensitive information with professionalism and discretion
Proficiency in Microsoft Office (Word, Excel, Outlook)
Proficiency in Canva is a plus
Experience in hospitality or a service-driven environment is a plus

If you are ready to elevate our members experience and be the standard, we would be HAPPY to meet you!

If these ideas excite you, we would be honor in receiving your application.

Cover letters and resumes are great! We also love seeing passions and individuality - Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for hospitality and the work you want to do! Videos are not required, but if you create it, we’ll watch it.

You can find out more about our Team Members by watching our video: <https://www.youtube.com/watch?v=aOvW4Yeg8yY>