Customer Care Agent 1 - FLS

As the Customer Care Agent 1 (FLS - French Language Services), you will respond to enquiries related to standard insurance and registration transactions, informational enquiries, and performs related transactions, such as opening claims and scheduling appointments. The position responds to incoming contacts for which the response is standard and follows existing documentation and processes. Throughout all transactions, the Customer Care Agent 1 verifies the information entered in the appropriate system. The position maintains a high level...