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Deputy Manager - RPA
WNS Global Services · Centurion, NA, South Africa
About The Role
This is a managerial role responsible to map, develop, drive automation initiatives across campaigns, including managing direct reports.
Technical Skills Required
Programming Languages
- Proficiency in C#, .NET, Java, Python, or VBScript (depending on the RPA platform).
- Ability to integrate automation with APIs and databases.
RPA Tools
- Hands-on experience with platforms like UiPath, Blue Prism, Automation Anywhere, Power Automate.
- Knowledge of workflow design, BOT orchestration, and exception handling.
Software Development Practices
- Understanding of SDLC (Software Development Life Cycle).
- Familiarity with version control systems (Git, SVN).
- Testing and debugging skills.
Business & Analytical Skills
- Process Mapping & Analysis
- Ability to identify repetitive, rule-based tasks suitable for automation.
- Strong documentation and workflow design skills.
- Problem-Solving & Critical Thinking
- Translating business requirements into technical solutions.
- Optimizing processes for efficiency and scalability.
Complementary Skills
- Database Knowledge: SQL for querying and managing data.
- Cloud & Integration: Familiarity with cloud platforms (Azure, AWS) and enterprise systems (SAP, Salesforce).
- Soft Skills: Communication, teamwork, and stakeholder management to align automation with business goals.
- Occupational Certificate: RPA Developer (NQF Level 5)
- Bachelor’s degree or diploma in Computer Science, Information Technology, or Software Engineering is highly beneficial.
- Strong foundation in algorithms, data structures, and system design.
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