Transactional Quality Manager - Deputy / Group Manager

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks

• Preferably College Graduate
• Overall 7 to 9 years of BPO experience
• Must have at least 3 to 5 years of work experience as a Transactional Quality Manager

Benefits and Company Perks

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal