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Marketing Manager - Coupon (all genders)
ABOUTYOUGmbH (smartrecruiters) · Hamburg, HH, Germany
About The Role
- Coupon Ownership: End-to-end responsibility for the development and management of customer-specific discount campaigns (coupons) as part of ABOUT YOU's CRM measures mix to increase customer retention and loyalty
- Campaign Management & Personalization: Independently plan, execute, and evaluate coupon campaigns across various customer segments, countries, and channels to sustainably increase Customer Lifetime Value
- Data-Driven Optimization: Develop new and optimize existing coupons along the customer journey, and proactively integrate personalized discounts into holistic revenue planning with a clear focus on incrementality
- Testing & Performance Control: Design, execute, and evaluate experiments and A/B tests, as well as measure the success of campaigns using relevant KPIs and derive actionable recommendations
- Feature Development: Drive the conceptual and technical development of the coupon feature to continuously optimize the shop's user experience
- Project Management & Cross-Functional Collaboration: Independently manage interfaces with CRM, Marketing Intelligence, Pricing, Performance Marketing, and Tech, as well as lead cross-functional (multi-stakeholder) projects
- Education & Experience: Successfully completed university degree (e.g., Business Administration, Economics, Marketing) and at least 2 years of relevant professional experience in CRM, Pricing, Performance Marketing, or Analytics
- Analytical Mindset: Strong analytical skills and confidence in working with data and numbers, quick comprehension, as well as a proactive mindset, excellent organizational skills, and a structured, independent way of working
- Communication & Teamwork: Strong communication and collaboration skills for working successfully in a dynamic environment, with confidence in managing stakeholders
- Cross-Functional & Tool Competence: Excellent proficiency in MS Office (especially Excel) as well as experience in stakeholder management
- Language Skills: Business-fluent German and English, both written and spoken
- Nice to Have: Passion for fashion and e-commerce, combined with a strong sense for customer communication tailored to different target groups
- Your perks at a glance: Visit our benefits page .
- Simply apply online via our career page - we will get back to you as soon as possible!
A Place Where You Can Be You
- We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
- Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
- What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.
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