Business Consultant/Solution Consultant (Japanese and English Speaking)

Role overview

The RELEX team in APAC is growing, and we’re now looking for a Business Consultant with business-level proficiency in English and Japanese to join our regional consulting team. This role is based in Tokyo, Japan .

As a Business Consultant, you’ll manage software implementation projects across the full project lifecycle in the field of retail supply chain . You’ll be responsible for driving customer value through process design, configuration of RELEX solutions, training delivery, and business case realization. You will be part of a high-performing, international team, and have the chance to work closely with some of the most iconic Japanese retailers and wholesalers. This is an ideal role for a hands-on, analytical, and customer-oriented consultant who wants to help businesses evolve their planning processes and make a real impact. You are autonomous, motivated, and eager to contribute to the continued growth of our APAC operations.

Key responsibilities and accountabilities

• Leading software implementation projects and supporting customers in designing and optimizing their supply chain and retail planning processes.
• Driving and participating in process development workshops (English and Japanese.
• Responsible in the Business Specification Design Document and User Stories for the backbone structure of it and for creating process maps and outlining the UI workflow designs
• Analyzing KPIs and customer data to drive decisions and improvements.
• Configuring RELEX tools based on customer-specific requirements.
• Delivering training to customer teams and providing ongoing support.
• Ensuring business case KPIs are tracked and achieved.
• Managing change management and solution adoption with customer stakeholders.
• Supporting pre-sales activities such as scoping, value assessments, benefit analysis, and ROI case creation.
• Acting as a trusted advisor to clients by aligning RELEX best practices with the client’s strategic and operational objectives.
• Developing internal knowledge through continuous learning and participation in RELEX product and methodology trainings.
• Occasionally participating in industry events or internal strategic initiatives as needed
• Onboarding of RELEX partner companies to successfully deliver RELEX projects in the future

Key requirements

• Business-level proficiency in English and Japanese .
• Minimum 3–5 years of experience in supply chain planning, retail operations, or business consulting.

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Experience in retail or wholesale demand planning, forecasting, replenishment, or supply chain operations, ideally within sectors such as grocery, DIY, pharmacy, or other FMCG environments

• Strong analytical and problem-solving
• Ability to manage projects independently and interact confidently with customer stakeholders.
• Familiarity with how value is generated in supply chain
• Experience in conducting workshops, delivering training, and writing customer-facing documentation.

What we consider a strong plus

• Bachelor’s or Master’s degree in Engineering, Mathematics, Business, or related fields.
• Experience with planning software (e.g., RELEX, Blue Yonder, SAP, Oracle RPAS, etc.).
• Previous experience working with or for Japanese retail chains.
• Experience in project leadership or mentoring junior consultants.