Lead Generation Representative

Kickstart your career with Window Nation as a Lead Generation Representative in Fulton, MD, starting at $18.75 per hour with monthly bonus opportunities and pay growth after 12 months!

At Window Nation, we believe in growth—yours, ours, and our customers’. If you’re looking for a place where your hard work pays off and opportunities to move ahead are everywhere, this is it!

We're urgently hiring in our Lead Generation / Call Center in Fulton, MD (Howard County) for April start dates. Candidates in the surrounding areas, including Columbia, Baltimore, Annapolis, Silver Spring, Laurel, Crofton/Odenton and College Park, are encouraged to apply.

What You'll Do

• Call potential customers over the phone—be professional, convincing and confident
• Qualify leads and set in-home sales appointments
• Hit goals in a dynamic, team-driven environment

What You Need (Minimum Requirements)

• High School Diploma, GED, or equivalent
• At least 1 year of experience in a customer-oriented role, such as retail, food service, call center, telemarketing, etc.

What We’re Looking For (Preferred Skills & Experience)

• Clear and professional communication skills
• A strong work ethic and reliability—you show up and give it your all!
• Drive to meet and exceed lead quotas
• Comfort working in a fast-paced, dynamic, team-centric office environment
• Friendly and engaging personality—you enjoy talking with people and making connections
• Willingness to learn
• Comfortable navigating multiple computer systems while speaking with customers
• Able to quickly learn and adapt to new software and tools (CRM systems, data entry, web browsers, etc.)

Work Schedule Availability

This role follows a set weekly schedule once the training period is complete. We're looking for candidates who can reliably work 4 weekday evening shifts + 1 weekend shift each week.

Current available schedules are

• Shift 1: Tues, Wed, Thurs & Fri (12:00 - 9:00 PM); Sun (9:00 AM - 6:00 PM). Days Off: Sat & Mon
• Shift 2: Tues, Wed, Thurs & Fri (12:00 - 9:00 PM); Sun (10:00 AM - 7:00 PM). Days Off : Sat & Mon
• Shift 3: Mon, Tues, Wed & Fri (8:00 AM - 5:00 PM); Sat (11:00 AM - 8:00 PM). Days Off: Sun & Thurs
• Shift 4 : Mon, Wed, Thurs & Fri (10:00 AM - 7:00 PM); Sun (10:00 AM - 7:00 PM). Days Off : Sat & Tues

Schedule preference will be on a first-come, first-serve basis for this role.

Paid Training Schedule (First 2 Weeks)

To set you up for success, all new Lead Generation Representatives must attend and complete a mandatory two‑week PAID training program before starting their regular working schedule.

Upcoming Start Date 8/31

Training class hours are 8:00-5:00 PM, Monday-Friday* for the first 2 weeks

*These hours apply only during your first two weeks. After training is complete, you'll transition into your standard work schedule based on call center operating hours.

Why Window Nation?

• Growth Opportunities – We promote from within!
• Paid Training – Get equipped for success from Day One
• Supportive Team Culture – Work hard and win together
• No experience in lead generation or sales? No problem! If you’ve worked in customer service or in a fast-paced environment, we’ll train you to succeed

Ready to launch your career? Apply today!