Senior UX/UI Designer (Contractor)

Balsam International Unlimited Company – Philippine Regional Operating Headquarters (hereafter “ Balsam International ” or “ Team Manila ”) is looking for an individual independent contractor to take on the role of Senior UX/UI Designer. This role involves independently delivering high-quality, user-centric, and pixel-perfect designs for Balsam Brands websites, combining strong cross-functional collaboration with ownership of UX/UI priorities and projects, and ensuring digital experiences effectively communicate brands and products while consistently advocating for the end user. This role reports to the Director of UX/UI.

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Key Deliverables

These are the primary outcomes expected from this role

Design Production

• Understands brand, products and users to produce high-quality designs in accordance with brand guidelines
• Design icons and graphic assets for use across our website, collaborating with Creative to ensure consistency across all channels
• Provides final UI designs with specifications for developers

Design Iteration and Collaboration

• Partners with Product Managers & eCommerce teams to hypothesize, test, and measure the success of the product, leveraging current tools & technologies.
• Translates hypothesis, based on business results and testing, into concepts and requirements, delivering user flows, customer journeys, wireframes, comps, and prototypes.
• Collaborates with UX Researchers to support testing and iterations of design solutions
• Collaborates with user experience designers to turn wireframes and concepts into compelling, beautifully crafted experiences

User-Centered Approach and Consistency

• Follows and updates our style guides and pattern libraries, and ensures consistent implementation
• Understands customer goals, business requirements and technical constraints to work within project parameters
• Effectively brainstorms, sketches and mocks up multiple visual ideas to satisfy design requirements
• Manages multiple priorities/projects under tight deadlines, working independently and/or with the design team
• Be able to articulate design decisions

Other Duties and Responsibilities

• Performs ad hoc tasks and other duties that may be assigned from time to time to support the function, team projects, and training activities.

What we're looking for

• Bachelor’s Degree in Web/Graphic Design, or have equivalent work experience.
• 5 years of relevant experience in user interface, product design, web design, or a design-related field
• An online portfolio (please specify which work was created 100% by you vs. by a team)
• Passion for design (typography, color, and grid layouts)
• Knowledge of mobile design standards and familiarity with responsive design best practices
• User-centered approach to design
• Proficient in Figma, Sketch, Photoshop, and Illustrator, with the ability to produce organized files with sensible layer structures and naming
• Competency with HTML and CSS
• Impeccable eye for detail and consistency
• Ability to respond effectively and appropriately to creative feedback and constructive criticism
• Self-motivated with strong organizational skills
• Excellent verbal and written communication skills

Note: The scope of work will be agreed upon in advance and may be updated through mutual agreement via Upwork. Individual independent contractors maintain control over how deliverables are completed.

Location: This role is open to individual independent contractors located in Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac.

Our must-have

• Fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 50MBPS ;
• Personal laptop and a backup device; and
• Must be willing to engage via the Upwork platform.

Important Notes

• Independent Contractor Role: This engagement does not create an employer-employee relationship. Individual independent contractors are responsible for their own taxes, insurance, and benefits.
• Billing & Tracking: All time/work is logged and paid via Upwork
• Hardware: Individual independent contractors use their own equipment
• Work Hours: Flexible schedule based on agreed-upon deliverables and timelines
• Hourly Rate: 10.94 USD/hour, non-negotiable