Full-Time Healthcare Security Guard - AgeCare SkyPointe

Paladin Security is Hiring a Full-Time Healthcare Security Guard!

Location: Calgary, AB

Site: AgeCare SkyPointe

• Schedule: Rotating 12-hour Day & Night Shifts
• Day Shift: 6:00 AM – 6:00 PM
• Night Shift: 6:00 PM – 6:00 AM
• Pay Rate: CA$18.50/hour

Employment Type: Full-Time

Work Location: On-Site

Overview

Paladin Security is seeking a Full-Time Healthcare Security Guard to join the team at AgeCare SkyPointe in Calgary, AB .

This role is ideal for someone who enjoys working with people and can combine strong security awareness with professionalism, empathy, and excellent customer service. As a Healthcare Security Guard, you will help maintain a safe, secure, and welcoming environment for residents, staff, visitors, and healthcare professionals.

Healthcare security can be physically and emotionally demanding. Successful candidates will be comfortable responding to challenging situations, using verbal de-escalation techniques, and making sound decisions under pressure while treating everyone with professionalism and respect.

Please note: Due to site-specific operational and resident care requirements, this position is restricted to male applicants.

Responsibilities

• Provide access control into and throughout the healthcare facility.
• Conduct proactive patrols to identify security risks, safety hazards, and policy violations.
• Monitor the facility and respond appropriately to security incidents.
• Respond to alarms, emergencies, and requests for assistance.
• Monitor resident safety and provide support to healthcare staff when required.
• Investigate incidents and complete accurate reports and documentation.
• Communicate professionally with residents, visitors, healthcare staff, and emergency responders.
• Use verbal de-escalation and conflict resolution techniques when handling challenging or potentially volatile situations.
• Provide exceptional customer service while maintaining appropriate security procedures.
• Remain calm and exercise sound judgment during emergencies and high-pressure situations.
• Help maintain a safe, secure, and welcoming environment for everyone at the facility.

Requirements

Must Have

• Valid Alberta Security License.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Strong observation and problem-solving abilities.
• Ability to remain calm and make sound decisions in high-pressure situations.
• Physically capable of completing patrols and responding to emergencies.
• Legally authorized to work in Canada.
• Ability to meet the site-specific applicant requirement noted above.

Benefits

Benefits

As part of Paladin Security, successful candidates can expect

• Full-time employment.
• Competitive hourly compensation.
• Experience working within the healthcare security sector.
• Support and guidance from Paladin's Healthcare leadership team.
• Opportunities to develop security, customer service, communication, and de-escalation skills.
• A dynamic work environment where you can make a meaningful contribution to the safety of residents, staff, and visitors.